QBR Brake, Inc., d.b.a. NuGeon Auto Components, Inc. (“NuGeon”) is a leading supplier of disc brake pads and calipers for the north American Aftermarket. NuGeon’s products are marketed under the NuGeon™, NHT™, Axxis® and Nuchin™ brands. NuGeon maintains its distribution center in Stockton, California. OUR MISSION:
| | OUR STORY:
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 | | | | To be a Premier Supplier in every product line we sell. |
OUR PRODUCT FEATURES:
| | | QUALITY:
| |  | Lowest Defects and Warranties in the Industry | | | Complete Bills of Materials Consistently Applied | | | Original Equipment Design | | | 100% computerized testing of remanufactured units | | | Full Product Traceability | | | ISO 9001:2008 compliant Quality Management System and ISO 14001:2004 certified Environmental Management System | | |
SERVICE:
| | | Online Catalog/Pictures/Tech Support | | | Online Product Availability Information | | | Logistical Support from Multiple Distribution Centers | | | Quick, Hassle-free Core Credits | | | User-friendly Labels, Numbering System, Instruction Sheets | | | Orders delivered within 24 hours | | | High, consistent Fill Rate | | |
VALUE:
| | | No Squeal, No Leaks, No Returns | | | Very Competitive vs. all National Programs | | | Lowest Overall Costs to the Customers | | |
COVERAGE:
| | | Complete, up-to-date coverage | | | Import and Domestic Passenger Cars, Light Trucks, SUVs and Medium Duty Vehicles | | | Specialized in several niche markets | | | Custom quotes available for non-catalogued products | OUR QUALITY POLICY:
| | NuGeon’s quality policy is to deliver continually increasing Value to the automotive industry and consistent compliance with customer requirements through the application of Quality, Innovation and Lean Enterprise. This will be accomplished through continual improvements of the effectiveness of NuGeon’s Quality management system by empowered and Value-oriented associates. | OUR ENVIRONMENTAL POLICY:
| | NuGeon’s environmental policy is to conduct its business in full compliance with all environmental requirements which are legally or otherwise applicable. NuGeon will strive to reduce the company's environmental impacts through the application of human resources, specialized skills, technology and financial resources. Pollution prevention will be accomplished through the continual improvement of the effectiveness of our Environmental Management system by empowered and Value-oriented associates. | OUR VISION: | | We shall continually maximize Value. There are six components to Value:
| | | FILL RATE: NuGeon delivers consistently at or above 95% in both line fill and unit fill. We will continue to improve it until we reach the benchmark level of 99.7%. | |
| | | PRICING: NuGeon is very competitively priced versus all national competing programs and offers the lowest overall costs to its customers thanks to the lowest return rate in the industry. We will continue to improve our cost advantage through productivity improvements and customer partnering programs. | |
| | | QUALITY: NuGeon truly fosters a Six Sigma culture, employing procedures and methods that have resulted in the lowest defects and warranty rates in the industry. We will continue to mistake-proof our production, distribution and customer service processes. | |
| | | SERVICE: NuGeon’s vision is all about service, striving to provide unparalleled cataloguing, technical and logistical assistance to its customers, as well as quick, automated, hassle-free core credits. We will continue to improve our services, and our ability to deliver useful, real-time information to our customers. | |
| | | TURNAROUND: NuGeon’s special factory orders are shipped per customer request, usually within 48 hours. Stock orders from NuGeon’s distribution centers are shipped the same day if placed by 12:00 noon, local time, and the next day if placed later. We will continue to minimize our turnaround time until all orders can be shipped just-in-time. | |
| | | RANGE: NuGeon offers its range of products for virtually all passenger cars, light trucks, SUVs and medium-duty vehicles in the U.S. from 1960 to date, as well as for multiple additional specialized applications. We will continue to improve our offering and our time-to-market until customer product availability inquiries are no longer needed. | |
We measure all six components of Value monthly, from internal and external data, track our improvements, and reward our associates with “Value shares”. | OUR ASSOCIATIONS:
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